Careers In Archway Insurance

The Opportunity

Who we are: Archway Insurance is Atlantic Canada’s largest independent brokerage. We are experts in our field and pride ourselves on understanding the needs of our customers, tailoring insurance advice and building solid partnerships with major Canadian Insurance providers. Our clients trust us, and we strive to exceed expectations with our superior customer service, knowledgeable staff and dedication to our clients. We are a vibrant, rapidly growing company and we are seeking the best and brightest talent! Our Employee Benefits, Pension, Living Benefits & Life Division in Halifax, Nova Scotia, is looking for a Marketing & Sales Administrator to join their team!

Are you looking for a new employer that focuses on integrity, collaborative teams and employee engagement? In this position, you will be a critical part of the team with various responsibilities including:

• Providing high level support to internal teams, utilizing sound judgment and critical thinking;
• Proactively respond to partner requests and issues, and coordinate with other staff to resolve concerns;
• Correspond with existing and prospective clients in a professional manner via e-mail, telephone and in-person;
• Draft and send letters to clients while maintaining accuracy and discretion;
• Schedule meetings with clients and insurance carriers using Microsoft Outlook;
• Efficiently maintain and organize internal tracking, including product updates and offerings within established guidelines;
• Oversee and maintain client information in a client relationship management database (CRM);
• Apply appropriate due diligence ensuring accuracy in reviewing and preparing marketing initiatives, client communications, and renewal reports;
• Create client presentations in Microsoft PowerPoint;
• Assist with travel arrangements for the sales team, including expense reports, booking accommodations, and scheduling transportation; and
• Take initiative to identify and recommend improvements.

Qualifications and Competencies

• Experience working in a fast-paced marketing or sales environment, preferably 2 to 5 years of industry experience
• Maintain a commitment to providing exceptional customer service
• Ability to multi-task, organized and sound time management skills
• Possess excellent communications skills, written and verbal
• Exhibit superior knowledge of Microsoft Office, particularly Microsoft Word, Microsoft Excel, Microsoft Outlook
• Demonstrate advanced computer literacy with a focus in office organization, client management, and sales support
• Build and develop existing skills and industry knowledge, and required licensing, as necessary
• Experience in the Group Benefits and Retirement industry is considered an asset
• Certified Employee Benefits Specialist (CEBS) designation is considered an asset
• Strong customer service commitment

Why Archway?

We offer a competitive salary, full medical benefits including virtualcare / telehealth, and a retirement savings plan. Archway is committed to continuing improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and skills of the candidate.

For more information about Archway Insurance visit www.archwayinsurance.ca

Please submit a covering letter and resume by September 11, 2020 to:

Pamela J. Hinam, B.Comm(Hons.), Vice President – Employee Benefits, Group Retirement Life & Living Benefits
137 Chain Lake Drive, Suite 103 • Halifax, NS • B3S 1B3 •

E-mail: pam@archwayinsurance.ca

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.

Your responsibilities will include:

The Opportunity

• Providing high-quality customer service to our clients via email, phone and in-person
• Managing a book of existing personal lines business
• Maintenance of customer records using a computer-based insurance software system
• Promoting client retention through regular personal contact claims counseling and superior service
• Answer, screen and forward incoming telephone calls
• Accept payments, record and issue receipts
• Accurate daily cash deposits
• Balance cash float daily
• Open and distribute incoming mail and prepare outgoing mail
• Assist with general office duties as needed such as photocopying, filing, scanning, faxing, mail outs, TAM reports, etc.
• Other duties as required

Qualifications

• The ideal candidate will have the following qualifications:
• Experience in personal insurance lines;
• Hold a level II General Insurance Brokers’ License
• Proven commitment to providing superior customer service satisfaction
• Excellent communications skills and attention to detail

Compensation

• We offer a competitive salary, full medical benefits, and a retirement savings plan. Archway is committed to continuous improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and education of the candidate.

Archway Insurance is an Atlantic-owned independent insurance brokerage and one of the largest in the region. We are a growing, vibrant company, with the passion and expertise to meet all our clients’ insurance needs.

For more information about Archway Insurance visit www.archwayinsurance.ca

Contact:

Please submit a covering letter and resume via email by August 28, 2020 to:

Krisy Arsenault, Manager
Email: krisy@archwayinsurance.ca­­

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.

Your responsibilities will include:

• Providing high quality customer service to our clients via email, phone and in person
• Managing a book of personal lines business including policy changes, additions, claims management, and new business cross selling
• Maintenance of customer records using a computer-based insurance software system
• Promoting client retention through regular personal contact, claims counseling and superior service

Qualifications

The ideal candidate will have the following qualifications:

• Experience in personal lines insurance is an asset
• General Insurance Brokers’ License will be required
• Proven commitment to providing superior customer service satisfaction
• Excellent communications skills and attention to detail
• Working knowledge of Microsoft Excel, Word, and Outlook
• Bilingual

Compensation

We offer a competitive salary, full medical benefits, and a retirement savings plan. Archway Insurance is committed to continuing improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and education of candidate.

Archway Insurance is an Atlantic-owned independent insurance brokerage and one of the largest in the region. We are a growing, vibrant company, with the passion and expertise to meet all our clients’ insurance needs.

For more information about Archway Insurance visit www.archwayinsurance.ca

Contact:

Please submit a covering letter and resume by Sept. 11/20, to:

Linda Letarte, Manager
Email: lindaletarte@archwayinsurance.ca
Tel: 506-789-9400
Fax: 506-789-9401

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.

The Opportunity

Archway Insurance is seeking a new Administrative Assistant for their service team in Miramichi, New Brunswick. To succeed in this position, you must genuinely enjoy helping and working with people. You are a self-starter that works well on your own while contributing to a positive team environment. Your responsibilities will include:

• Providing high-quality customer service to our clients via email, phone and in-person
• To assist Account Managers in the maintenance of customer records using a computer-based insurance software system

Qualifications

The ideal candidate will have the following qualifications:

• Proven commitment to providing superior customer service satisfaction
• Excellent communications skills and attention to detail
• Preference is given to candidates with CAIB 1
• Working knowledge of The Agency Manager (EPIC) broker management system would be an asset

Compensation

We offer a competitive salary, full medical benefits, and a retirement savings plan. Archway is committed to continuing improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and education of the candidate.

Archway Insurance is an Atlantic-owned independent insurance brokerage and one of the largest in the region. We are a growing, vibrant company, with the passion and expertise to meet all our clients’ insurance needs.

For more information about Archway Insurance visit www.archwayinsurance.ca

Contact:

Please submit a covering letter and resume to:
Susan Lee, Office Manager
Email: susan@archwayinsurance.ca or andrew@shawins.ca
Fax: 506-622-2119

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.

The Opportunity

Archway Insurance is seeking a new Personal Lines Account Manager for their service team in St-Quentin, New Brunswick. To succeed in this position, you must genuinely enjoy helping and working with people. You are a self-starter that works well on your own while contributing to a positive team environment. Your responsibilities will include:

• Providing high-quality customer service to our clients via email, phone and in-person
• Managing a book of existing personal lines business
• Maintenance of customer records using a computer-based insurance software system
• Promoting client retention through regular personal contact claims counseling and superior service

Qualifications

The ideal candidate will have the following qualifications:

• Experience in personal insurance lines;
• Hold a level I General Insurance Brokers’ License
• Proven commitment to providing superior customer service satisfaction
• Excellent communications skills and attention to detail

Compensation

We offer a competitive salary, full medical benefits, and a retirement savings plan. Archway is committed to continuous improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and education of the candidate.

Archway Insurance is an Atlantic-owned independent insurance brokerage and one of the largest in the region. We are a growing, vibrant company, with the passion and expertise to meet all our clients’ insurance needs.

For more information about Archway Insurance visit www.archwayinsurance.ca

Contact:

Please submit a covering letter and resume by Sept. 11/20, to:
Tina Levesque, Gérante
Email: tina@archwayinsurance.ca
Tel: 506-235-9400 Fax: 506-235-9401

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.