Coronavirus (COVID-19) Update | Archway Insurance

To our valued customers: Archway Insurance is now BrokerLink and we remain committed to providing our customers with exceptional service!

We are currently in the process of integrating our phone and computer systems. These changes, combined with a high call volume have led to longer wait times and we apologize sincerely for any inconvenience. Please refer to these tips so we may serve you more efficiently:

We appreciate your patience and understanding during this period of transition and thank you for your business.

Coronavirus (COVID-19) Update re Archway Insurance Offices

Posted by  On March 16, 2020

This is an important update on the new and additional precautions Archway Insurance is taking to reduce the risk to our employees, clients, and to the ongoing operation of our business.

Today, Archway Insurance will begin the process of having as many employees as possible work from home. For the time being, our offices will remain open for policy payments and the dropping-off of necessary documents but note we will have minimal staffing. If you need to reach one of our employees, please contact them via email or phone, as we expect that the majority will be set-up to work from home very quickly.

The health and welfare of our employees and clients continue to be our first priority. Although it may take a few days to sort through the challenges of working from home, we are implementing plans to ensure that we are up and running as quickly as possible, in order to continue supporting our clients.

We appreciate your support and patience, and we will continue to provide updates regularly.

Take Care,

CEO, Archway Insurance Inc.

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