Personal Lines Account Manager - Halifax | Insurance And Financial Services - Archway Insurance

To our valued customers: Archway Insurance is now BrokerLink and we remain committed to providing our customers with exceptional service!

We are currently in the process of integrating our phone and computer systems. These changes, combined with a high call volume have led to longer wait times and we apologize sincerely for any inconvenience. Please refer to these tips so we may serve you more efficiently:

We appreciate your patience and understanding during this period of transition and thank you for your business.

Personal Lines Account Manager – Halifax

Posted by  On September 26, 2014


The Opportunity

Archway Insurance is seeking an experienced Personal Lines Account Managers for their service team in Halifax, Nova Scotia. To succeed in this position, you must genuinely enjoy helping and working with people. You are a self-starter that works well on your own, while contributing to a positive team environment. Your responsibilities will include:

  • Providing high quality customer service to our clients via email, phone and in persom
  • Managing a book of personal lines business including policy changes, additions, claims management, and new business cross selling
  • Maintenance of customer records using a computer-based insurance software system
  • Promoting client retention through regular personal contact, claims counseling and superior service


The ideal candidate will have the following qualifications:

  • Three to five years experience in personal lines insurance
  • Minimum Level 1 General Insurance Brokers’ License required
  • Preference given to candidates with Level II General Insurance Brokers’ License, CIP or CAIB designation
  • Proven commitment to providing superior customer service satisfaction
  • Excellent communications skills and attention to detail
  • A working knowledge of The Agency Manager (TAM) broker management system would be an asset


We offer a competitive salary, full medical benefits, and a retirement savings plan. Archway is committed to continuing improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and education of candidate.

Archway Insurance is an Atlantic-owned independent insurance brokerage and one of the largest in the region. We are a growing, vibrant company, with the passion and expertise to meet all our clients’ insurance needs.

For more information about Archway Insurance visit


Please submit a covering letter and resume to:

Gina McFetridge
Regional Manager

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.


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